Getting set up

Connect your accounts in about fifteen minutes, or let Jack do it with you.

Practice Radar works from public search results the moment your account opens. Connecting your own accounts adds your real figures, and lets the changes you approve be made for you. This guide gives the order to do it in, a message to send whoever holds your logins, and the steps for each account. None is required: skip any you do not have. If you would rather be walked through it, book a call and Jack will do it with you on the phone.

Would rather be shown

Tell us a good time and Jack calls you, shares his screen, and connects each account with you. Twenty minutes, no charge, on the free month or any plan. Nothing is connected until you are on the call and press the buttons yourself.

Book a connections call

Set up in this order

Start with your Google listing, because it decides who appears on the map when someone nearby searches for a dentist. Then add the accounts that show what your website is already getting. Each takes a few minutes once you can sign in to it.

  1. Google Business Profile

    2 minutes

    Your listing checked against the practices around you, and review replies posted when you approve them. On Growth, changes to your hours, phone number and posts go to Google too.

    StepsGetting access to your listingVerifying a listing
  2. Search Console

    2 minutes

    The searches your website already appears for, how often people click, and the Search to enquiry page.

    StepsSearch Console for dentists
  3. Google Analytics 4

    2 minutes

    How many people visit your website and how many of them get in touch.

    StepsSetting up Analytics to count enquiries
  4. Your website

    3 minutes

    The changes you approve made on your website for you: page titles, descriptions, new local pages and more.

    StepsInstall guide with screenshots
  5. Google Ads if you run ads

    3 minutes

    What your ads spent and the searches you paid for, with wasted searches blocked when you approve.

    StepsGoogle Ads for dentists
  6. Bing optional

    5 minutes

    How often your website is shown and clicked on Bing. ChatGPT's web search draws partly on Bing's results, so this is also a rough guide to being found there.

    Steps

Before you start: check who holds the logins

The most common hold-up is that a web developer or agency set these accounts up under their own login. You do not need their passwords. They can add you to each account in a minute, and nothing they have set up changes.

Sign in to each account with your own email first. Any you cannot see, ask for with the message below. Fill in your email and send it to whoever looks after your website or marketing.

Hi,

We have started using Practice Radar to look after our Google listing and website. Could you add my email, [your email], to the accounts below? Nothing you have set up will change.

1. Google Business Profile: More, then Business Profile settings, then People and access. Press Add and give my email the Manager role.
2. Search Console: Settings, then Users and permissions. Press Add user and give my email Full permission.
3. Google Analytics: Admin, then Property access management. Press the plus button, then Add users, and give my email the Viewer role.
4. Google Ads, if you run our ads: Admin, then Access and security. Press the plus button and give my email Standard access.
5. WordPress: Users, then Add New User, with my email and the Administrator role. Or install the Practice Radar Connector plugin from the WordPress plugin directory yourself and send me the token shown under Settings, then Practice Radar.

Thank you

Google Business Profile 2 minutes

What you need. The Google account that manages the practice's Business Profile. If somebody else set the listing up, it is their account, not yours.

What it is allowed to do. Read your listing, post the review replies you approve, and post replies on the automatic rule only once you have agreed to its written terms. On Growth it also sends the changes you approve to your hours, holiday hours, phone number, description and profile posts. Every change made on your listing, replies included, is listed in an email to you within 48 hours.

  1. Check who owns the listing

    Open google.com/business and sign in. If you can see the practice and edit it, that is the right account. If it says you have no locations, the listing belongs to another account and connecting this one will find nothing.

  2. Press Connect with Google

    Under Connections in Practice Radar, press Connect with Google beside Google Business Profile. Sign in with the account from step one. If a different account is already signed in, choose Use another account rather than carrying on.

  3. Expect a warning screen

    Google shows Google hasn't verified this app while our verification is in progress. Choose Advanced, then the Go to link at the bottom. This is normal and does not mean anything is wrong.

  4. Approve, then pick the location

    Approve the access and you land back in Practice Radar. If the account manages more than one practice, choose the right one from the list that appears on the card.

If it goes wrong

It says the account has no locations

You signed in with a personal account rather than the one that manages the listing. Sign out of Google and try again with the managing account.

An agency set up our listing

Ask them to add your account as an owner or manager in Business Profile, then connect. You do not need their password.

More detail: getting access to your listing, including the seven-day wait after access changes hands, and verifying a listing.

Search Console 2 minutes

What you need. A Google account with access to your website in Search Console. This is often whoever built the site.

What it is allowed to do. Read the searches your website already appears for. Read only: nothing is changed.

  1. Check you have access

    Open search.google.com/search-console and sign in. If you can see your website listed, you are ready.

  2. Press Connect with Google

    Sign in with that same account and approve the read only access. Expect the Google hasn't verified this app screen: choose Advanced, then the Go to link.

  3. Choose the right property

    Sites are often listed more than once: yourpractice.co.uk, www.yourpractice.co.uk and a domain property. Pick the domain property if there is one, because it covers every version of the address. Otherwise pick the one that matches what visitors type.

If it goes wrong

It says the account has no verified property

The website is verified under somebody else's account, usually the web developer or an agency. Ask them to add your email as a user in Search Console, which takes them a minute, then connect.

The agency set it up and has not added me

You can add the website to Search Console yourself. Add it as a Domain property, using just your web address, then ask whoever looks after your domain name (the company you pay for it, such as IONOS or GoDaddy) to add the verification record Search Console gives you. A website can have more than one owner, so the agency keeps its access and nothing they have set up changes. Then come back and connect.

There are three properties and I do not know which

Choose the one beginning with a domain marker if you see it. If not, pick whichever matches the address in your browser when you visit your own site.

More detail: Search Console for dentists, including setting it up if your site has never been added.

Google Analytics 4 2 minutes

What you need. A Google account with access to your Analytics property.

What it is allowed to do. Read your website's visitor numbers and whatever your property counts as an enquiry. Read only: nothing is changed.

  1. Check you have access

    Open analytics.google.com and sign in. If you can see your website's data, you are ready.

  2. Press Connect with Google

    Sign in and approve. Expect the Google hasn't verified this app screen: choose Advanced, then the Go to link.

  3. Choose the property

    If the account holds several, pick the one for this practice's website.

If it goes wrong

Enquiries show as not counted

Analytics has no key event configured, which is common and is not your fault. Until one is set up we can report visits but not enquiries, and we will not pretend otherwise.

I have Universal Analytics, not GA4

Universal Analytics stopped collecting data in 2023 and cannot be read. A new GA4 property has to be created first.

More detail: Google Analytics 4 for dental practices, including how to count calls and form enquiries.

Your website 3 minutes

What you need. An administrator login for WordPress, or the ability to create an API key in Webflow or Wix.

What it is allowed to do. Read your pages and apply the changes you approve: titles, descriptions, social previews and, on WordPress, alt text, structured data, pages, answers, links, fixes, redirects and images. Every change is logged, a change to a live page is checked before and after, and most changes can be put back from the same screen.

  1. WordPress: install the plugin

    Under Plugins, choose Add Plugin, search for Practice Radar Connector and press Install Now, then Activate. Yoast, Rank Math or SEOPress must be active. If your host blocks the plugin directory, upload the zip from the connector page instead.

  2. WordPress: copy the token

    Open Settings, then Practice Radar, and copy the site address and token into Website changes under Execution.

  3. Webflow or Wix: make a key

    Webflow: Site settings, Apps and integrations, API access, a token with Sites, Pages and CMS access. Wix: Settings, API Keys, a key with Manage SEO, plus the site ID from the dashboard address. Paste it into Website changes with the builder selected.

If it goes wrong

Squarespace, GoDaddy or another builder

These give no way to change a page's title from outside their editor, so there is nothing to connect. The Copy audit lists every change with the wording ready to paste.

Our web agency would rather not install a plugin

That is fine: the website connection is optional. Your map, rankings, reviews and listing checks all work without it. Without the plugin, the changes Practice Radar recommends become a list for whoever looks after your site, new page sections can be emailed to them from Website changes, and Practice Radar checks the page each morning and marks each one live once it is up. If they would like to look at the plugin first, it is in the official WordPress plugin directory, it only ever creates new pages as drafts, it cannot change users, settings, plugins or the theme, and nothing is applied until you approve it.

The connector says the token is wrong

Open Settings, then Practice Radar, press Make a new token and paste the new one. The old one stops working the moment you do.

More detail: the connector install guide, with a screenshot of every step.

Bing Webmaster Tools 5 minutes, optional

What you need. A Microsoft account. If your website is not in Bing Webmaster Tools yet, it can be copied across from Search Console in a few clicks.

What it is allowed to do. Read how often your website is shown and clicked on Bing, and for which searches. Read only: nothing is changed.

  1. Add your website to Bing

    Go to bing.com/webmasters and sign in. Choose Import from Google Search Console, and your site is added and checked for you. If it is already there, skip this step.

  2. Make an API key

    In Bing Webmaster Tools, open Settings, then API access. Press Generate API key and copy it.

  3. Paste it into Practice Radar

    Under Connections, paste the key into the Bing box and press Connect. Your figures appear under Rankings, Bing, within a few minutes.

After you connect, and how to undo it

What happens next. The connected Google feeds are read every morning, so Search Console, Analytics and Ads figures appear within a day of connecting and the Search to enquiry page fills in. Your Google listing's reviews and replies appear on the next daily pass. Rankings, the pack and the brief keep their Monday rhythm whether anything is connected or not. A website connection shows its first proposals as soon as you press Propose from the copy audit.

Disconnecting. Every connection has a Disconnect button on the Connections page, and the website has one under Website changes. Disconnecting stops the feed the same morning. Nothing on your accounts changes. You can also remove Practice Radar from a Google account yourself at myaccount.google.com, under Security, then Third-party apps and services, and the feed stops the next time it runs.

What we keep. Figures already read stay on your account so the history on screen does not vanish, and are deleted with the account when you ask us to close it. No password is ever stored: a Google connection holds a revocable token, the website connector holds a token the plugin issued, and the Ads connection can add negatives you approve and nothing else.

Book a connections call

Leave your details and a time that suits, and Jack calls you back to go through the connections together. He replies the same working day to confirm the time, Monday to Friday, 9 to 5 UK time. Nothing is connected until you are on the call and press the buttons yourself. If the form does not send, email hello@practiceradar.co.uk with the same details.

Your details go to Jack only, are used to arrange the call, and are not added to any list.

Everything reads without a connection. The connections make it act.

A free month of Growth shows every screen from public data on day one. Connect your accounts when you are ready, or book the call and do it in twenty minutes.